Security & Compliance
Enterprise-grade security for sensitive claims data
Risk Management Gateway holds ISO/IEC 27001 Information Security certification and runs ClaimsGateway on Microsoft Azure in Australia East (Sydney), so claimant data stays in a certified, sovereign environment.
How we protect your data
ISO/IEC 27001 certification
An internationally recognised standard validating our information security management system, and its continual improvement.
Data centre security
Hosted on Microsoft Azure, whose data centres hold ISO/IEC 27001, 27017, 27018 and SOC 2 certifications.
Australian data residency
Deployed to Azure Australia East (Sydney), a region holding SOC 1, SOC 2, SOC 3 and ISO 27001 certifications.
Network security
All traffic is encrypted in transit via TLS, with network access controlled and monitored at every layer of the platform.
Backups and recovery
Daily automated backups and tested disaster recovery processes protect against data loss and unexpected outages.
Logging
Detailed audit logs record system and user activity, supporting monitoring, troubleshooting and investigations.
