Intelligent Claims Management on autopilot
Modernise claims operations with intuitive workflows, automation, and real-time visibility that improve efficiency and deliver better outcomes for claims teams and claimants.
Meet ClaimsGateway
Everything your team needs to manage claims, in one connected platform.
Automated processing
Automate repetitive tasks such as data entry, document processing and initial claim validation, reducing costs, human error and improving speed.
Extract data from claim forms, invoices and reports
Set rules to validate claims at lodgement and flag exceptions
Automatically trigger tasks, emails and escalations
Streamlined workflow
Customisable workflows ensure every step of the claims process is followed and nothing falls through the cracks.
No-code configuration per claim type
Route, assign and escalate tasks automatically against SLAs
Track every claim from FNOL to settlement in one system
Data driven insights
Real time dashboards and reporting tools analyse bottlenecks, trends and performance metrics.
Track claim duration, reporting delay and processing time
Monitor SLAs, workloads and team performance live
Export to Excel or connect to your existing tools
Multi channel accessibility
Users can submit claims and track progress via various channels (web, mobile and email).
Integrate with your online lodgement forms
Automatic status updates at every milestone
Every correspondence logged against the claim
Smart payments
Set up automatic payments, track payment history, and reconcile with ease — with automatic fraud detection.
API integrations
Connect your people, apps and data together using our extensive library of third party integrations.
Unrivalled Industry Knowledge
.png)
Claims Gateway is a pivotal part of our operating process, allowing streamlined claims management between multiple parties.
FAQs
Find answers to common questions about our intelligent claims management software.
Our claims management software streamlines the claims process, automating tasks and providing real-time data insights.
Yes, our system offers pre-built, configurable workflows for all major claim types. Configuring a workflow can be done within the software. You can also create new claim types with your own workflows.
ClaimsGateway is a cloud-based software platform that is ready to be deployed immediately and customised to your requirements.
Yes. ClaimsGateway supports both secure data migration from legacy systems and integration with third-party software via API. Our team can help transfer historical records and connect with existing business systems, including Zendesk, MYOB Acumatica, Steadfast Insight and Salesforce, ensuring a seamless transition and streamlined claims management.
