Underwriting Agencies

Greater control across delegated claims operations

Streamline claims administration and improve insurer collaboration.

Maintain visibility and audit-ready governance across every claim, product and binder.

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The challenges you face

Delegated authority raises the bar

One portfolio, many claim types

A single product can cover home, farm property, motor and liability. Each has its own questions, assessors, excesses and settlement rules, and a system built for one product rarely suits the next.

Governance and compliance are critical

Delegated authority requires strong auditability, clear workflows and confidence that claims are being managed consistently and within authority limits.

Report without the rework

Claims, payment and compliance data is captured in one place as you work, ready for insurer reporting and performance analysis.

How ClaimsGateway helps

Consistent process, product by product

Standardise claims processes

Configure workflows, approvals, escalation paths and service standards specific to each product, scheme or insurer.

Create complete audit trails

Track every communication, task, approval, reserve movement and decision inside a single, auditable platform.

Improve reporting and visibility

Access live dashboards and reporting across all claims portfolios without manual reporting processes.

Outcomes for underwriting agencies

What changes once claims run on one system

Improved governance
Stronger insurer relationships
Better visibility and reporting
Greater operational consistency
Scalable claims operations

See ClaimsGateway built for underwriting agencies

Book a demo to see how ClaimsGateway can be configured for your agency.