Underwriting Agencies
Greater control across delegated claims operations
Streamline claims administration and improve insurer collaboration.
Maintain visibility and audit-ready governance across every claim, product and binder.
Delegated authority raises the bar
Multiple products require different workflows
Different schemes, products, insurers and delegated arrangements often require different claims processes, approvals and reporting obligations.
Governance and compliance are critical
Delegated authority requires strong auditability, clear workflows and confidence that claims are being managed consistently and within authority limits.
Reporting is often manual
Preparing bordereaux, insurer reports, compliance reporting and performance analysis can consume significant operational time.
Consistent process, product by product
Standardise claims processes
Configure workflows, approvals, escalation paths and service standards specific to each product, scheme or insurer.
Create complete audit trails
Track every communication, task, approval, reserve movement and decision inside a single, auditable platform.
Improve reporting and visibility
Access live dashboards and reporting across all claims portfolios without manual reporting processes.
What changes once claims run on one system
Inspired by customer conversations
Agency priorities centred on centralising claims data, improving multi-insurer visibility, automating compliance requirements, embedding audit trails into workflows and creating better reporting across a growing portfolio. ClaimsGateway helps underwriting agencies standardise claims operations while remaining flexible enough to support different products, insurer relationships and claims processes.
