One Platform for the Entire Claims Lifecycle
Streamline claims operations with end-to-end claims management, workflow automation, and reporting in a single configurable platform.
Meet ClaimsGateway
Everything your team needs to manage claims, in one connected platform.
Automated processing
Automate repetitive tasks such as data entry, document processing and initial claim validation, reducing costs, human error and improving speed.
Extract data from claim forms, invoices and reports
Set rules to validate claims at lodgement and flag exceptions
Automatically trigger tasks, emails and escalations
Streamlined workflow
Customisable workflows ensure every step of the claims process is followed and nothing falls through the cracks.
No-code configuration per claim type
Route, assign and escalate tasks automatically against SLAs
Track every claim from FNOL to settlement in one system
Data driven insights
Real time dashboards and reporting tools analyse bottlenecks, trends and performance metrics.
Track claim duration, reporting delay and processing time
Monitor SLAs, workloads and team performance live
Export to Excel or connect to your existing tools
Multi channel accessibility
Users can submit claims and track progress via various channels (web, mobile and email).
Integrate with your online lodgement forms
Automatic status updates at every milestone
Every correspondence logged against the claim
Smart payments
Set up automatic payments, track payment history, and reconcile with ease — with automatic fraud detection.
Process payments faster with automated workflows
Maintain complete visbility of payment history and reconciliation
Reduce fraud risk and support AML compliance requirements
API integrations
Connect your people, apps and data together using our extensive library of third party integrations.
Eliminate duplicate data entry through automated system connectivity
Leverage pre-built integrations or custom API connections
Connect ClaimsGateway with your existing technology ecosystem and legacy systems
