Transport & Logistics
Purpose-built for transport and logistics claims
Manage fleet, cargo and liability claims with workflows built for your industry.
Claims move as fast as your fleet
Claims come from everywhere
Incidents are reported from drivers, depots, customers and third parties across multiple locations, making it hard to capture consistent, accurate information from the first notice of loss.
Cargo, fleet and liability claims all differ
Vehicle damage, cargo loss, public liability and workers' claims each follow different processes, documentation requirements and stakeholders, adding complexity to claims handling.
Downtime and delays are costly
Slow claims handling keeps vehicles off the road and shipments delayed, directly impacting service levels, customer relationships and the bottom line.
Keep your fleet moving
Capture incidents from anywhere
Log claims quickly from the field, depot or office with mobile-friendly intake built for drivers and operations teams.
Route claims to the right workflow
Automatically direct fleet, cargo and liability claims into the correct process, approvals and documentation requirements.
Get vehicles back on the road faster
Track repairs, replacements and settlements in real time to minimise downtime and keep shipments on schedule.
Inspired by customer conversations
Transport and logistics operators told us that claims often move slower than their fleet — with incidents logged across depots, drivers and third parties, and no easy way to track vehicles, cargo and liability claims through to resolution. ClaimsGateway gives operators a single platform to capture, manage and report on claims across the entire fleet, helping reduce downtime and keep shipments moving.
