Purpose-built for transport and logistics claims
Manage high-volume claims operations through a single platform that streamlines incident handling, automates repetitive processes and provides complete visibility across your network.
Every claim touches multiple people, systems and locations
Claims Data lives across multiple systems
Claims are often spread across spreadsheets, inboxes, finance systems and operations platforms, making it difficult to maintain a complete view of each claim and overall performance.
Customer communication creates operational overhead
Without structured workflows and automated updates, teams spend significant time chasing information, responding to enquiries and managing follow-ups, creating frustration & delays
Limited visibility across the network
Understanding claim trends, causes, costs, service performance and workload becomes difficult when data is unstructured or distributed across multiple locations and systems.
Turn claims data into operational advantage
Create a single source of truth
Manage claim notifications, communications, settlements, payments and reporting through one connected platform.
Automate repetitive claims processes
Automate claim creation, validation, follow-ups, reminders, communications and payments to reduce administration and improve consistency.
Gain real-time operational visibility
Track workloads, claim volumes, turnaround times, trends, bottlenecks and service levels through live dashboards and reporting.
“Since implementing ClaimsGateway, we've transformed our claims operation. Automation, workflow management and real-time reporting have enabled us to process claims more efficiently, improve oversight and deliver faster outcomes for customers. The ClaimsGateway team took the time to understand our business and delivered a solution that has become a core part of our national claims infrastructure.”
