Why ClaimsGateway
We're revolutionising the way claims are managed
We're an Australian InsurTech helping insurers, brokers, TPAs, underwriting agencies and self-insured organisations manage claims through a single connected, no-code platform from First Notice of Loss through to settlement.
Built by insurance people, for insurance people
ClaimsGateway was created to solve a problem we knew first-hand. Across the industry, claims were being managed through a mix of emails, spreadsheets and disconnected systems. Information was difficult to find, reporting was inconsistent, and teams spent too much time chasing updates instead of progressing claims.
Working alongside brokers, claims specialists and insurers, we set out to create a better way.
Today, ClaimsGateway helps insurers, brokers, underwriting agencies, TPAs and self-insured organisations manage claims through a single, purpose-built platform that improves visibility, accountability and efficiency across the claims lifecycle.
A platform shaped by real claims experience
Our approach
Technology is only part of the solution. We believe the best claims outcomes come from combining industry expertise with practical technology that supports, rather than complicates, the process.
That's why every enhancement we build is shaped by customer feedback, real-world claims experience and a commitment to making claims management simpler for everyone involved.
What drives us
Our mission is simple:
To make claims management more transparent, efficient and connected.
We're focused on giving claims teams the visibility, control and confidence they need to deliver better outcomes for organisations and claimants alike.
As the industry evolves, we'll continue working closely with our customers to build technology that supports best practice claims management.
By the numbers
Trusted by insurers, brokers, underwriting agencies, TPAs and self-insured organisations
Meet the team
We're a team of claims, insurance and technology specialists helping organisations modernise claims operations, connect people and systems, and deliver better outcomes for everyone involved in a claim.
Georgia partners with brokers, insurers and TPAs to modernise claims processes through our intelligent technology. With a strong interest in how trust underpins digital transformation, she helps claims leaders streamline complex workflows, increase transparency across teams, and ensure technology enhances, rather than replaces, the human judgement central to the claims experience.
Lance serves as our product manager, working closely with brokers, insurers, and TPAs to innovate the claims process through advanced technology. He is dedicated to fostering trust in digital transformation, helping users streamline complex workflows, enhance team transparency, and ensure that technology supports human decision-making in the claims journey.
Patrick leads the development of our platform, which revolutionises the claims process using cutting-edge technology solutions. With a strong focus on trust in digital transformation, Patrick enables claims leaders to streamline complex workflows, enhance team transparency, and utilise technology to augment human decision-making in the claims process.
