Self-Insured & Mutuals
Take control of claims across your organisation
Centralise claims management and improve visibility.
Create a consistent approach to claims handling across every incident, claim, stakeholder and service provider.
You carry the risk. You need the full picture.
Claims information is spread across multiple systems
Claim data, emails, documents, invoices, assessments and stakeholder communications are often stored across different systems, making it difficult to maintain a complete view of each claim.
Limited visibility across claims performance
Without real-time reporting and structured workflows, it can be difficult to identify claim trends, monitor costs, understand workloads and make informed decisions.
Multiple stakeholders need to stay aligned
Claims often involve internal teams, claimants, managers, brokers, assessors, consultants, legal providers and finance teams. Keeping everyone informed and coordinated can become a complex administrative burden.
Built around your process, not ours
Create a single source of truth
Centralise all claim activity, communications, tasks, documents and updates in one platform.
Configure workflows around your business
Build workflows that reflect your processes, approval paths, reporting requirements and governance obligations without needing custom development.
Improve reporting and decision-making
Access real-time dashboards, claims analytics and operational reporting that provide visibility across claim volumes, trends, costs and outcomes.
What changes once claims run on one system
Strengthen governance
Ensure every claim follows a consistent, transparent and auditable process.
Improve operational efficiency
Reduce manual administration and streamline collaboration between internal and external stakeholders.
Increase visibility
Gain real-time insight into claim performance, costs, workloads and emerging trends.
Deliver better outcomes
Empower teams with the information and processes needed to resolve claims faster and more consistently.
“We were able to build a fantastic, customised and bespoke ClaimsGateway claims management system specific to our process flow and data.”
“This allows us to create very purpose-built reporting, ensure a structured and well managed approach to claims management and integrate multiple parties, claims notification, assessment and payment all through the same platform.”
“The ClaimsGateway is a pivotal part of our operating process, allowing streamlined claims management between multiple parties.”
