Third Party Administrators
Scale claims operations without scaling overhead
Deliver exceptional claims outcomes and maintain service levels.
Manage multiple client programs through one configurable claims platform.
Every client runs claims a little differently
Managing multiple clients and workflows
Each client program may have different workflows, claim forms, reporting requirements and service level agreements, making standardisation difficult.
High administrative burden
Claims teams spend significant time on manual data entry, task tracking, reporting, chasing updates and documenting activity instead of focusing on claim outcomes and customer service.
Meeting client and insurer expectations
Clients expect transparency, insurers expect compliance, and claims teams need visibility across every claim, service level and workflow.
One platform, configured per client
Standardise claims operations across multiple clients
Create client-specific workflows, claim forms, reporting, communications and service standards while managing everything through a single platform.
Automate administrative work
Reduce manual effort through configurable workflows, automated communications, task management, reminders, escalations and document handling.
Deliver transparency and accountability
Give claims handlers, clients and stakeholders real-time visibility across claims, workloads, service levels and outcomes.
What changes once claims run on one system
Increase operational efficiency
Handle higher claim volumes without proportionally increasing headcount.
Improve client satisfaction
Deliver consistent service, transparency and faster turnaround times.
Strengthen governance
Maintain complete visibility across claims activity, service levels and compliance requirements.
Inspired by Bellinger Claims
Progressive TPAs are increasingly looking for technology that combines workflow management, operational visibility, client reporting and automation in a single platform. ClaimsGateway helps TPAs standardise claims management while remaining flexible enough to support multiple clients, products and workflows — and is already used successfully within modern outsourced claims environments where efficiency, transparency and scalability are critical.
