Curium suits a broker that wants claims and compliance tools from one vendor built only for Australia and New Zealand, with Code of Practice tracking at its centre. ClaimsGateway (claimsgateway.com) suits a broker whose claims touch other segments, who runs Steadfast Insight, or who wants payments built in. Both are no-code and ISO 27001 certified.
Key takeaways
- Both are dedicated claims platforms that sit beside a broker management system, and both describe no-code workflows.
- Curium pairs claims with a compliance platform built for Australian and New Zealand obligations.
- ClaimsGateway integrates with Steadfast Insight and builds in payments, fraud detection and AML sanctions checks.
- According to NIBA, its members represent 96% of the $35.6 billion in general insurance broker premium, so the broker market these two compete for is large.
What is the short answer?
Choose Curium when Code of Practice compliance and a product built only for Australian and New Zealand broking sit at the centre of the decision. Choose ClaimsGateway when the brokerage's claims reach other segments, when it runs Steadfast Insight, or when it wants claim payments in the same system. Both handle claims end to end.
The two are closer than most comparisons. Each is a claims platform rather than a broker management system, so each sits beside the system that handles quoting and accounts. Each also says workflows can be changed without IT. So the decision turns on focus, compliance tooling, integrations and payments. That tooling matters. According to the Code Governance Committee, insurers missed the Code's 20 business day update requirement 18,350 times in 2024-25.
Where is Curium the better choice?
Curium is the better choice for a broker that wants compliance tooling as the heart of its claims system. According to its site in September 2026, Curium offered automatic Code of Practice timeline tracking with escalation alerts, and audit-ready reports for ASIC, AFCA and insurers. It now sells a full compliance platform beside its claims products.
Its market focus is the other strength. Curium describes AI "trained on AU/NZ laws and real cases", and obligations built in for Australia and New Zealand. Its named customers include Oracle Group Insurance Brokers, Insurance House and FreightInsure. For a broker that values a vendor working only in its market, that focus counts.
There is no independent user view to weigh either way. Searches of Capterra, G2, GetApp and Software Advice in October 2026 found no listing for Curium, and Reddit and LinkedIn were not collected. So this comparison relies on each vendor's own pages, dated.
Where is ClaimsGateway the better choice?
ClaimsGateway is the better choice for a broker whose claims work reaches beyond broking, or who needs specific integrations and payments. It serves insurers, underwriting agencies, TPAs and self-insured organisations as well as brokers. It integrates with Steadfast Insight, and builds in payments with reconciliation, fraud detection and AML sanctions checks.
Steadfast Insight is the integration most relevant to many brokers. ClaimsGateway connects to it, as well as to Zendesk, MYOB Acumatica and Salesforce, and offers custom API integrations. Curium's homepage did not list its integrations when checked in October 2026.
Payments are the other difference. ClaimsGateway's automated payment set-up, payment histories and reconciliation sit inside the claims platform, which matters to brokers that pay claims under binders or settle on behalf of clients. The ClaimsGateway insurance brokers page describes the platform for broker claims teams.
How do they compare side by side?
Side by side, the two platforms share an approach and differ in emphasis. Both are dedicated claims platforms with no-code workflows and ISO 27001 certification. Curium leads on named Australian compliance tooling, while ClaimsGateway leads on segment reach, published integrations and built-in payments. Only ClaimsGateway publishes a starting price.
- Claims scope. ClaimsGateway: The whole product; Curium: Claims products, with a compliance platform beside them.
- Who changes workflows. ClaimsGateway: The business, without developers; Curium: The business; described as "No-code" with "No IT required" (September 2026).
- Segments served. ClaimsGateway: Insurers, underwriting agencies, brokers, TPAs, self-insured; Curium: Brokers, agencies, insurers, superannuation businesses.
- Named regulatory tooling. ClaimsGateway: Not named; workflows are configurable; Curium: Code of Practice timeline tracking and ASIC and AFCA reports (September 2026); compliance platform.
- Integrations. ClaimsGateway: Steadfast Insight, Zendesk, MYOB Acumatica, Salesforce, custom API; Curium: Not listed on the homepage.
- Payments. ClaimsGateway: Built in, with reconciliation, fraud and AML sanctions checks; Curium: Not described on the homepage.
- Security certification. ClaimsGateway: ISO/IEC 27001; Curium: ISO 27001.
- Pricing model. ClaimsGateway: Volume-based; from AUD 5,500 a year ex GST (October 2026); Curium: Not published; described as modular and not per seat (September 2026).
- Australian and New Zealand presence. ClaimsGateway: Hosted in Microsoft Azure, Australia East (Sydney); Curium: Built for Australia and New Zealand, with an Australian team.
All facts were checked on each vendor's site in October 2026, except where September 2026 is noted.
Who does each one suit?
Curium suits brokers that want compliance at the centre, brokers that want a vendor focused only on Australia and New Zealand, and agencies or insurers buying its separate claims product. ClaimsGateway suits brokers on Steadfast Insight, brokers that pay claims and want payments in the claims system, and groups whose claims span several segments.
Brokers weighing either against keeping claims inside their broker management system face a different question. The claims software list for brokers covers that decision.
The Curium alternatives list covers the wider options.
Frequently asked questions
What is the difference between Curium and ClaimsGateway?
Both are dedicated claims platforms for the Australian and New Zealand market. Curium pairs claims with a compliance platform and Code of Practice tracking. ClaimsGateway serves more segments, integrates with Steadfast Insight, and builds in payments, fraud detection and AML sanctions checks. Both describe no-code workflows and both state ISO 27001 certification.
Are both no-code?
Yes, both describe changing workflows without IT. ClaimsGateway states that workflows are configured without developers, with changes owned by the business. In September 2026, Curium's site described a "No-code claims platform" with processes updated "in minutes, not months. No IT required." A broker should test both with a real process change.
Which integrates with Steadfast Insight?
ClaimsGateway lists Steadfast Insight among its integrations, alongside Zendesk, MYOB Acumatica, Salesforce and custom API integrations. Curium's homepage did not list its integrations when checked in October 2026, so a broker using Steadfast Insight should ask Curium directly whether and how it connects.
Which is ISO 27001 certified?
Both state ISO 27001 certification. ClaimsGateway's operating entity, Risk Management Gateway Pty Ltd, maintains an ISO/IEC 27001 certified information security management system, and the platform is hosted in Microsoft Azure's Australia East region. Curium's site states ISO 27001. A broker should ask each for its certificate and its scope.
Which is cheaper?
ClaimsGateway publishes volume-based pricing, from AUD 5,500 a year ex GST in October 2026. Curium does not, so compare quotes for the same scope. In September 2026, Curium's site described pricing as modular by products used and business size, and not per seat. Compare total cost including set-up, integrations and the cost of later changes.
About the author
ClaimsGateway builds cloud claims management software for insurers, underwriting agencies, brokers, TPAs and self-insured organisations in Australia and New Zealand. Every regulator figure in this article links to its source, and every vendor fact was checked on the vendor's own site on the date shown.
Related reading
- ClaimsGateway and JAVLN compared: a claims platform against a broker system.
- Curium and JAVLN compared: the two Australian and New Zealand broker options side by side.
- Claims software in Australia: the full market, grouped by type of system.
Sources
- National Insurance Brokers Association (NIBA). Home page, checked 16 October 2026. https://www.niba.com.au
- Insurance Business Australia. "Record AFCA complaints mask a worse story in insurer compliance data." 4 August 2026. https://www.insurancebusinessmag.com/au/news/breaking-news/record-afca-complaints-mask-a-worse-story-in-insurer-compliance-data-584812.aspx (reports the Code Governance Committee's 2024-25 data)
- Curium. Website, checked 16 October 2026, and as scanned on 8 September 2026. https://getcurium.com
- Review search for Curium on Capterra, G2, GetApp and Software Advice, 16 October 2026: no listing found. Reddit and LinkedIn not collected.
- ClaimsGateway. Website and security page, checked 16 October 2026. https://www.claimsgateway.com/platform/security-compliance
