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modernise your claims process

Claims Management Software for Insurers, Agencies & Brokers.

Effortlessly handle claims, save time, and elevate customer satisfaction with our intelligent claims management software.

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Claims Gateway for Insurance Sector

Platform Features

Claims Gateway is a secure and scalable platform packed with powerful features 
to simplify your claims management.

Seamless Payments

Automate payments, track histories, and reconcile efficiently with our integrated payment system.

Ensure Compliance

Maintain full compliance with built-in tools that support industry standards and regulatory requirements.

Performance Insights

Leverage advanced reporting to gain a comprehensive view of risks and operational performance, helping you make data-driven decisions.

Improve Culture

Leverage the power of a modern, user friendly platform that automates workflows and takes the stress and hassle out of ensuring everything stays on schedule.

all-in-one claims management tool

Transform the way you manage claims with
our efficient and user-friendly platform

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success story

Sport Claims

Claims Gateway was used to manage Personal Injury insurance claims for a large sporting code. The introduction of a customised  claims portal significantly improved efficiency, making it easier for members to navigate the claims process. Key injury data was obtained to improve risk management advice and player safety. The flexibility of the portal ensured it was able to address the specific needs of the sporting client in a fast-paced environment.

Claims Gateway helps Insurance companies

FAQs

Find answers to common questions about our intelligent claims management software.

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How does ClaimsGateway work?

Our claims management software streamlines the claims process, automating tasks and providing real-time data insights.

Is the claims management software customisable?

Yes, our system offers pre-built, configurable workflows for all major claim types. Configuring a workflow can be done within the software. You can also create new claim types with your own workflows.

How long does implementation take?

ClaimsGateway is a cloud-based software platform that is ready to be deployed immediately and customised to your requirements.

Can ClaimsGateway integrate with our exsiting systems?

Yes. ClaimsGateway supports both secure data migration from legacy systems and integration with third-party software via API. Our team can help transfer historical records and connect with existing business systems, including Zendesk, MYOB Acumatica, Steadfast Insight and Salesforce, ensuring a seamless transition and streamlined claims management.

What types of claims does ClaimsGateway support?

ClaimsGateway supports a wide range of insurance lines, accommodating any class of risk from standard property and motor claims to complex liability, construction, injury, and workers' compensation cases. Its flexible architecture allows it to adapt to diverse business lines and specific operational workflows.

Is ClaimsGateway suitable for small brokers or only large enterprises?

ClaimsGateway is designed for both growing brokers and large enterprises. The platform scales with your business, supporting small teams while handling high claim volumes and complex workflows as you grow. With structured workflows, automation, and real-time visibility, ClaimsGateway helps teams of any size operate more efficiently and deliver better claims outcomes.

Where is data stored, and is it secure?

ClaimsGateway is a secure, cloud-based, no-code platform with data stored in managed cloud environments. The platform is developed by an organisation that maintains ISO 27001 certification, ensuring the highest international standards for information security management systems (ISMS).

What support is included?

ClaimsGateway provides end-to-end support, including onboarding, workflow configuration, user training, and ongoing technical support. Customers also benefit from continuous platform updates and enhancements.

How does pricing work?

ClaimsGateway offers a scalable, usage-based model. This ensures you only pay for what your business needs.

Does ClaimsGateway replace my existing policy management system?

No. ClaimsGateway acts as an integration layer to connect existing CRM, document management, and PAS systems, improving workflow efficiency without requiring a system replacement. It enhances visibility and streamlines operations by bridging the gap between current technology and modern workflow demands.

Discover the power of ClaimsGateway

If you're ready to simplify your claims process and streamline your workflow, get in touch with us today.

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Contact:
sales@claimsgateway.com
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