modernise your claims process
Better Business Outcomes with Intelligent Claims Management
Boost efficiency, reduce costs, and transform your client experience with intelligent claims management.
Platform Features
Claims Gateway is a secure and scalable platform packed with powerful features to simplify your claims management.
Client Experience
Provide your clients with a seamless experience by reducing administrative burdens and enhancing response times, allowing them to enjoy faster, more transparent claims handling.
Effortless Team Management
Automated workflows assign and track tasks, ensuring everything stays on schedule with minimal manual input.
Cost Efficiency
Simplify claims management with intuitive, automated workflows that reduce costs and increase productivity.
Reliability & Compliance
Our platform ensures compliance with industry standards, giving you the peace of mind that comes from a reliable and secure solution.
all-in-one claims management tool
Transform the way you manage claims with our efficient and user-friendly platform
Self-Insurance Mutual
Claims Gateway was implemented for a large Australian mutual/self-insurer, streamlining their entire claims process. By integrating claims notifications, assessment, and payment into a single platform, the system improved efficiency and reduced manual tasks. With tailored reporting and dashboards, Claims Gateway allowed for better claims management and collaboration with multiple parties, resulting in enhanced productivity and a more streamlined claims experience
FAQs
Find answers to common questions about our intelligent claims management software.
Our claims management software streamlines the claims process, automating tasks and providing real-time data insights.
Yes, our system offers pre-built, configurable workflows for all major claim types. Configuring a workflow can be done within the software. You can also create new claim types with your own workflows.
ClaimsGateway is a cloud-based software platform that is ready to be deployed immediately and customised to your requirements.
Yes. ClaimsGateway supports both secure data migration from legacy systems and integration with third-party software via API. Our team can help transfer historical records and connect with existing business systems, including Zendesk, MYOB Acumatica, Steadfast Insight and Salesforce, ensuring a seamless transition and streamlined claims management.
ClaimsGateway supports a wide range of insurance lines, accommodating any class of risk from standard property and motor claims to complex liability, construction, injury, and workers' compensation cases. Its flexible architecture allows it to adapt to diverse business lines and specific operational workflows.
ClaimsGateway is designed for both growing brokers and large enterprises. The platform scales with your business, supporting small teams while handling high claim volumes and complex workflows as you grow. With structured workflows, automation, and real-time visibility, ClaimsGateway helps teams of any size operate more efficiently and deliver better claims outcomes.
ClaimsGateway is a secure, cloud-based, no-code platform with data stored in managed cloud environments. The platform is developed by an organisation that maintains ISO 27001 certification, ensuring the highest international standards for information security management systems (ISMS).
ClaimsGateway provides end-to-end support, including onboarding, workflow configuration, user training, and ongoing technical support. Customers also benefit from continuous platform updates and enhancements.
ClaimsGateway offers a scalable, usage-based model. This ensures you only pay for what your business needs.
No. ClaimsGateway acts as an integration layer to connect existing CRM, document management, and PAS systems, improving workflow efficiency without requiring a system replacement. It enhances visibility and streamlines operations by bridging the gap between current technology and modern workflow demands.
Discover the power of ClaimsGateway
If you're ready to simplify your claims process and streamline your workflow, get in touch with us today.