modernise your claims process
Intelligent claims management on autopilot
ClaimsGateway is a cloud-based claims, data, and workflow software platform built for brokers, insurers, and TPAs, bringing structure, visibility, and control to every claim.
Trusted by insurers, brokers and TPAs across Australia
Intelligent Claims Management Software
Transform how your team works with intuitive claims management software designed to simplify claims management. Configurable workflows ensure smooth, efficient operations, improving collaboration and outcomes.
Platform Features
ClaimsGateway is a secure, scalable claims management software packed with powerful features to simplify your claims process.
Automated processing
Automate repetitive task such as data entry, document processing and initial claim validation, reducing costs, human error and improving speed.
Streamlined workflow
Provide customisable workflows to ensure every step of the claims process is followed and nothing falls through the cracks - minimising delays, optimising resource allocation and improving productivity.
Data Driven Insights
Review real time dashboards and reporting tools to analyse bottlenecks, trends and performance metrics - enhancing strategic decisions and enabling continuous improvement.
Multi channel accessibility
Users can submit claims and track progress via various channels (web, mobile and email)- enhancing usability by engaging with customers on their preferred platform.
Smart payments
Set up automatic payments, track payment history, and reconcile with ease. Reduce fraud risks with automatic fraud detection and comply with AML regulation with automatic sanctions checks.
API integrations
Connect your people, apps and data together using our extensive library of third-party integrations. Access our pre-built integrations, develop your own or work with our team to help connect your data.
Claims Gateway is a pivotal part of our operating process, allowing streamlined claims management between multiple parties.
all-in-one claims management tool
Transform the way you manage claims with our efficient and user-friendly platform
Claims Management Software for every claim type
Consolidate your claims management process into a modern and configurable platform. Connect all your core apps, people and processes together to create a platform that supports your unique way of working and ensures all tasks are delegated appropriately and completed on time.
Seamless integration and automation
No-code configuration
User, role and permission controls
Advanced reporting and analytics
Maximise efficiency and automation
Automate repetitive tasks, allowing your team to focus on strategic, high-impact activities. Configure workflow to enhance collaboration and communication by sharing information and involving different users for different tasks as and when required.
Eliminate manual bottlenecks
Real-time status updates
Streamline collaboration
Turn data into intelligence
Monitor team performance and use data analytics to track progress, identify trends, and prevent bottlenecks, keeping your claims process optimised. Set up automatic payments, track payment history and reconcile with ease.
Set up automatic payments
Track payment history easily
Reconcile with a few clicks
Empower your workforce
Empower your team and your clients with a modern platform that is intuitive and easy to navigate. Claims Gateway guides users through every step, enhancing collaboration and ensuring a smooth, simple and fast experience.
Pre-built, configurable workflows
Automatically assign tasks and follow-ups
Easily track claims from start to finish
An intuitive dashboard for company wide visibility
FAQs
Find answers to common questions about our intelligent claims management software.
Our claims management software streamlines the claims process, automating tasks and providing real-time data insights.
Yes, our system offers pre-built, configurable workflows for all major claim types. Configuring a workflow can be done within the software. You can also create new claim types with your own workflows.
ClaimsGateway is a cloud-based software platform that is ready to be deployed immediately and customised to your requirements.
Yes. ClaimsGateway supports both secure data migration from legacy systems and integration with third-party software via API. Our team can help transfer historical records and connect with existing business systems, including Zendesk, MYOB Acumatica, Steadfast Insight and Salesforce, ensuring a seamless transition and streamlined claims management.
ClaimsGateway supports a wide range of insurance lines, accommodating any class of risk from standard property and motor claims to complex liability, construction, injury, and workers' compensation cases. Its flexible architecture allows it to adapt to diverse business lines and specific operational workflows.
ClaimsGateway is designed for both growing brokers and large enterprises. The platform scales with your business, supporting small teams while handling high claim volumes and complex workflows as you grow. With structured workflows, automation, and real-time visibility, ClaimsGateway helps teams of any size operate more efficiently and deliver better claims outcomes.
ClaimsGateway is a secure, cloud-based, no-code platform with data stored in managed cloud environments. The platform is developed by an organisation that maintains ISO 27001 certification, ensuring the highest international standards for information security management systems (ISMS).
ClaimsGateway provides end-to-end support, including onboarding, workflow configuration, user training, and ongoing technical support. Customers also benefit from continuous platform updates and enhancements.
ClaimsGateway offers a scalable, usage-based model. This ensures you only pay for what your business needs.
No. ClaimsGateway acts as an integration layer to connect existing CRM, document management, and PAS systems, improving workflow efficiency without requiring a system replacement. It enhances visibility and streamlines operations by bridging the gap between current technology and modern workflow demands.
Discover the power of ClaimsGateway
If you're ready to simplify your claims process and streamline your workflow, get in touch with us today.